Whether you are a first-time visitor or returning to https://casushi-casino.com/payments/, this guide covers the essential features you need to know. We’ll walk you through account setup, payment methods, bonus calculations, and security measures so you can play with confidence.
Before You Start
- Ensure you are at least 18 years old and gambling is legal in your jurisdiction.
- Have a valid email address and phone number for account verification.
- Prepare a government-issued ID (passport, driver’s license) for KYC checks.
- Choose a payment method that suits your needs – credit/debit cards, e-wallets like Skrill and Neteller, or bank transfer.
- Familiarize yourself with the casino’s bonus terms, especially wagering requirements and game contributions.
- Note that Casushi operates under a Curacao license; winnings may be subject to local income tax depending on your country.
Account Setup
- Click the “Sign Up” button and fill in your personal details (name, date of birth, address).
- Choose a unique username and a strong password (mix of letters, numbers, and symbols).
- Enter your email and phone number, then verify both via the codes sent to you.
- Complete the KYC process by uploading your identification documents. This is mandatory before any withdrawal.
- Set up two-factor authentication (2FA) for an extra layer of security.
- Make your first deposit using one of the supported methods. A welcome bonus may be automatically credited or require a bonus code.
Bonus Math
Welcome bonuses often come with wagering requirements that must be met before you can withdraw winnings. Let’s calculate the expected playthrough for a typical offer.
Example: 100% match bonus up to €100 + 50 free spins. You deposit €50, so you receive a €50 bonus. Your total balance is €100. The wagering requirement is 35x (bonus + deposit).
Formula: Wagering requirement = (Deposit + Bonus) × Multiplier
Calculation: (€50 + €50) × 35 = €3,500
You must wager €3,500 on eligible games before any winnings from the bonus become withdrawable. Different games contribute differently: slots usually 100%, table games often 10-20%, and live dealer games may contribute 0%.
If the average slot RTP is 96%, your expected loss during playthrough is €3,500 × (1 – 0.96) = €140. This means the bonus is only worth the difference between the bonus amount and expected loss: €50 – €140 = -€90 (a negative expected value). However, free spins add extra value; assume 50 free spins on a high-RTP slot with average winnings of €20 after wagering. The overall expected value becomes €50 (bonus) + €20 (free spins) – €140 = -€70. Always check the game contributions and RTP to make informed decisions.
Security Overview
Casushi uses 128-bit SSL encryption to protect your personal and financial data. The casino holds a Curacao eGaming license (No. 8048/JAZ2019-13). You are encouraged to enable 2FA via the security settings. The platform also follows responsible gambling practices, offering deposit limits and self-exclusion tools. Important: Always verify the authenticity of any communication claiming to be from Casushi to avoid phishing attempts.
Deposits & Withdrawals
Deposits are instant for most methods, while withdrawals require processing time. The casushi withdrawal time depends on the chosen method and your verification status. Below is a summary of popular options.
| Payment Method | Deposit Time | Withdrawal Time | Minimum Withdrawal | Fees |
|---|---|---|---|---|
| Visa/Mastercard | Instant | 3–5 business days | €20 | None |
| Skrill | Instant | 24–48 hours | €20 | None |
| Neteller | Instant | 24–48 hours | €20 | None |
| Bank Transfer | 1–3 days | 3–7 business days | €50 | May apply |
| Paysafecard | Instant | Not available for withdrawal | N/A | N/A |
To request a withdrawal, go to the cashier, select “Withdraw”, choose your method, enter the amount, and confirm. The casushi withdrawal time starts after the casino approves the request (usually within 24 hours). E-wallets are the fastest; bank transfers and card withdrawals take longer.
Support Guide
Contact customer support via live chat, email, or the FAQ page. Below are common scenarios and how to handle them.
- Deposit not credited: Wait 30 minutes, then refresh the cashier. If still missing, contact live chat with your transaction ID.
- Withdrawal pending long time: Check if all documents are verified. If pending for >48 hours, contact support. The casushi withdrawal time may extend if additional checks are needed.
- Forgotten password: Use the “Forgot Password” link on the login page. Check your email for reset instructions.
- Bonus not applied: Verify you entered the correct bonus code during deposit. If not, contact support within 24 hours of deposit.
- Account locked after self-exclusion: Contact customer service to discuss removal after the exclusion period ends.
- Technical issues with games: Clear your browser cache, update your browser, or try a different device. If persists, report to support with screenshots.
Common Questions
How do I make a deposit?
Log in, go to the cashier, choose your preferred payment method, enter the amount, and confirm. Deposits are usually instant.
What is the minimum deposit amount?
The minimum deposit is typically €10 for most methods, though some may require €20.
How long do withdrawal requests take to process?
The casino processes withdrawals within 24 hours on business days. After approval, the speed depends on the method: e-wallets 24–48 hours, cards 3–5 days, bank transfers up to 7 days.
Can I cancel a pending withdrawal?
Yes, if the withdrawal is still in “pending” status, you can cancel it in the cashier and the funds will return to your account.
Are there any fees for withdrawals?
Casushi does not charge fees for most methods, but your bank or e-wallet may impose their own fees. Bank transfers may incur a small fee.
What documents are required for verification?
You need a copy of your ID (passport, driver’s license, or national ID card), proof of address (utility bill or bank statement dated within 3 months), and proof of payment method (e.g., screenshot of e-wallet or photo of card).
Is the casino licensed and safe?
Yes, Casushi holds a Curacao eGaming license and uses SSL encryption. Always enable 2FA to protect your account.
Worth Knowing
If your withdrawal is delayed beyond the expected time, follow these steps:
- Log in and check the “My Account” or “Verification” section to ensure all KYC documents are approved.
- Check your email for any requests for additional information.
- Contact live chat and provide your registered email and the withdrawal transaction ID.
- If no resolution within 24 hours, escalate by emailing support with a subject like “Urgent: Withdrawal Delay [Account ID]”.
- As a last resort, file a complaint with the Curacao Gaming Control Board or an independent mediator like ThePOGG.
Remember, the casushi withdrawal time is typically 1–5 business days, but delays can occur during weekends, public holidays, or if additional verification is needed. Always read the full terms and conditions for each payment method.