Before you register at https://poker-stars.it.com/, take five minutes to read this guide — it could save you time and money. This comprehensive walkthrough covers everything from account creation to cashing out, with real examples of wagering calculations and practical troubleshooting tips.
Getting Ready
- Ensure you are at least 18 years old (or the legal age in your jurisdiction).
- Have a valid email address and a phone number for verification.
- Prepare a government-issued ID (passport, driver’s license, or national ID card) for the KYC process.
- Choose a strong, unique password — at least 12 characters with mixed case, numbers, and symbols.
- Decide on a deposit method that suits you: credit/debit cards, e-wallets, or bank transfer.
- Read the terms and conditions of any welcome offer to understand wagering requirements and eligible games.
How to Sign Up
- Visit the Pokerstars casino website and click the “Register” or “Join” button.
- Fill in the registration form with your personal details: name, date of birth, address, email, and phone number. Ensure all information matches your ID.
- Create your username and password. Username must be unique; avoid using personal information.
- Select your preferred currency and enter any bonus code if applicable (optional).
- Agree to the terms and conditions and confirm you are of legal age.
- Complete the registration by clicking “Create Account.” You may be asked to verify your email by clicking a link sent to your inbox.
- Log in and proceed to the cashier to make your first deposit. You may need to complete identity verification before withdrawal.
How Wagering Works
Most casino bonuses come with wagering requirements (also called playthrough). For example, a 100% match bonus up to €500 with a 35x wagering requirement means you must bet the bonus amount 35 times before you can withdraw any winnings from it.
Example calculation:
Deposit: €200 → Bonus: €200 (100% match). Total wagering requirement = €200 × 35 = €7,000. You must place bets totaling €7,000 on eligible games.
Different games contribute differently to wagering:
Slots: 100% (every €1 bet counts as €1 towards the requirement)
Table games (blackjack, roulette): typically 10% (€1 bet counts as €0.10)
Video poker: 20%
Live dealer games: often 10% or 0%.
So if you play only slots, you need to wager €7,000. If you play blackjack, you’d need to wager €70,000 (since €1 bet contributes only €0.10). Always check the game contribution percentages in the bonus terms.
Payment Methods
| Method | Deposit Minimum | Deposit Fee | Withdrawal Time | Withdrawal Fee |
|---|---|---|---|---|
| Visa/Mastercard | €10 | Free | 1–5 business days | Free |
| PayPal | €10 | Free | Up to 24 hours | Free |
| Skrill | €10 | Free | Up to 24 hours | Free |
| Neteller | €10 | Free | Up to 24 hours | Free |
| Bank Transfer | €20 | Free | 3–7 business days | Free |
Note: Deposit methods may vary by country. Always verify availability in your region.
Safety & Licensing
Pokerstars casino is operated by a reputable company licensed by the Malta Gaming Authority (MGA) and the UK Gambling Commission, among others. The site uses 128-bit SSL encryption to protect your personal and financial data. Additionally, it promotes responsible gambling by offering tools like deposit limits, time-outs, and self-exclusion.
Important: Although the casino is licensed, winnings from certain jurisdictions may be subject to local taxes. Consult a tax advisor to understand your obligations.
Common Problems & Fixes
- Forgotten password: Click “Forgot Password” on the login page. Enter your email and follow the reset link sent to your inbox. If you don’t receive the email, check your spam folder or contact support.
- Account verification pending: Upload clear photos of your ID and a recent utility bill. Verification usually takes 24–48 hours. Ensure the documents are in JPEG or PDF format and under 5MB.
- Deposit not credited: Confirm the transaction was completed via your bank or e-wallet. If debited but not reflected, contact customer support with a transaction ID. Deposits via bank transfers may take up to 3 business days.
- Game not loading: Clear your browser cache and cookies, or try a different browser. Ensure you have the latest version of Flash/HTML5 enabled. If problem persists, switch to the mobile-optimized site.
- Withdrawal pending longer than expected: Check that all wagering requirements are met and your account is fully verified. Withdrawals to bank accounts may take up to 7 business days. Contact support if it exceeds the stated time.
- Bonus not activated: Read the promotion terms carefully. Some bonuses require a bonus code or a minimum deposit. Contact support if you believe you qualified but didn’t receive it.
FAQ
Is it safe to play at this casino?
Yes, it is licensed by reputable authorities such as the Malta Gaming Authority and uses SSL encryption to protect your data.
How long do withdrawals take?
E-wallets typically process within 24 hours, while credit/debit cards and bank transfers take 1–7 business days depending on your bank.
What is the minimum deposit?
The minimum deposit is usually €10, but this can vary by payment method and country.
Can I play on my mobile?
Yes, the casino offers a mobile-optimized website and a Progressive Web App (PWA) that you can launch from your browser for a native-like experience.
How do I claim the welcome bonus?
After registration and first deposit, the bonus is automatically credited if you opted in during sign-up. If a bonus code is required, enter it before depositing.
Are there any game restrictions for bonuses?
Yes, some games contribute differently to wagering requirements. Slots generally contribute 100%, while table games may contribute only 10% or less. Always check the terms.
What documents are needed for verification?
A copy of your government-issued ID (passport, driver’s license, or national ID) and a proof of address such as a recent utility bill or bank statement.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the responsible gambling section of your account.
How do I self-exclude?
Contact customer support to initiate self-exclusion. The duration can be set from 6 months to permanent. After activation, your account will be blocked and you cannot log in.
Insider Advice
Responsible gambling tools are essential. Set deposit limits before you start playing to avoid overspending. Use reality checks (pop-up reminders of time and money spent). If you feel your gambling is becoming problematic, use the self-exclusion feature or reach out to organizations like GamCare. Remember: gambling should be entertainment, not a way to make money.
Conclusion
Now you have all the practical information needed to get started at Pokerstars casino. Follow the steps, understand the wagering math, and always gamble responsibly. Good luck!